Strategic and Communication Services is comprised of several areas with responsibilities including strategy and policy development, legislative administration, intergovernmental relations, and environmental initiatives. As well, Strategic and Communication Services leads human resources, corporate training and labour relations, strategic communications planning and consulting, branding and visual identity, issues management and media relations for the organization. 

In addition, this division supports senior management and elected officials who represent the City’s interests with various intergovernmental associations including the Edmonton Metropolitan Region Board (EMRB), Edmonton Global, Alberta Municipalities, as well as the Federation of Canadian Municipalities (FCM). This area also facilitates boards and committees including the Subdivision and Development Appeal Board and the Youth Advisory Committee as well as serving as the City’s administrative liaison to the Meridian Foundation Management Board.