Information Systems

Information Systems designs, develops and maintains an integrated network of computer systems, software applications and consulting resources that provide data services and telecommunications capabilities for all City departments and related agencies.

Information Systems is responsible for the development and coordination of the City’s technology plan – reviewing, analyzing and making recommendations to the Senior Leadership Team regarding standards and strategy for the City’s information technology platform and electronic data information system. The department provides business solutions that enhance the City’s effectiveness in serving its residents.

Information Systems is overseeing the City’s responsibilities under the Freedom Information and Protection of Privacy Act and the City’s Information management and customer service program.

Critical functions of the department include system & network administration, software application support, desktop support, GIS support, security administration, FOIP and information management, mail and database administration, business analysis, software application development, and cloud technologies services.