We're here to serve you, just differently
The health and safety of our staff and community is our top priority, and we are committed to taking the necessary steps to prevent the spread of COVID-19, while also ensuring that we continue providing the services our residents need.
During this time, staff are here to support you by phone or email as several of our facilities, including City Hall, Family and Community Support Services, Planning and Development, Engineering and the Public Works Facility, are closed to walk-in traffic. Find out how to apply for a building permit, development permit or book an inspection during COVID-19.
Please note: City Hall is temporarily closed.
Please reach staff by phone or email if you require assistance on the following topics:
Utility accounts, billing and over the phone payments
Planning and Development, and Engineering
General planning inquires, building and development permits, inspections, lot grading, compliance letters, ICAP permits and drainage.
Public Works – roads, drainage, parks, utilities, solid waste, cemetery plot purchases and interments
Bulk water prepayments
General accounts receivable
Phone: 780-962-7634 ext. 184
The following facilities and amenities are currently open. Please be aware that face coverings are required in publicly accessible areas of all City indoor facilities.
These facilities are temporarily closed:
Facility rentals and sport field bookings
- Learn about the status of City facility rentals.
Information on other facilities in the community